What were they thinking?

I spotted this notice attached to the underside of a toilet seat and couldn’t help stopping to read it in full. And having read it and wondered about it, I captured a picture to remind myself what I’d seen.BuilderLabel

There is so much wrong with this label that it’s hard to know where to start.

  • The “Notice to Builder” heading is totally dominant, but I suspect the builder won’t  even read it at all.  Why not focus the heading onto the user rather than the builder?
  • I suspect that the only reason a builder might be tempted to remove it, is because it looks like a temporary label. If it looked less temporary, it is unlikely any builder would consider removing it.
  • The content is “…for the user to read” but somehow seems more suited to the cleaner.
  • Is the cleaner likely to take notice of these instructions? I doubt it.
  • If (and it’s a big “if”), the message is so important that it needs to be explained, why not fix the label properly so it doesn’t look like a temporary label?
  • Why not take the time to get it straight, rather than just slapping it on there at a strange angle with wrinkles etc?
  • Why not use an adhesive which is properly suited to the two materials.
  • Is the message genuinely intended to help the cleaner/ user, or is it to absolve the manufacturer of liability when the seat becomes damaged after improper cleansing?

It looks from picture as though someone has tried removing the label (top left corner), but has abandoned that attempt – either because it wouldn’t come off cleanly, or because they recognised the importance of leaving it in place.

And my final thought on this: “Someone” is responsible for thinking this through, designing the label, writing the text, setting the size etc. I wonder whether that person has ever used one of these toilets, lifted the lid, seen the label, smiled and thought “ah, I did that – good job well done“.

2 thoughts on “What were they thinking?

  1. Well, sadly, these labels are often required by regulations, and to provide a CYA defense from upset customers.

    Yes, it would appear that any rational person wouldn’t use abrasives on a painted or plastic surface, but that isn’t the case. And as for the lighted cigarettes, well, smokers are some of the least thoughtful persons. I recall the heyday of video arcades in the early 1980’s and all the machines with cigarette burns on them.

    Sad commentary on the state of the average citizen these days.

    • Yes, I agree – and I well remember those cigarette-burned arcade games of the ’80s. The funny thing is that I’ve never seen such a label on a public toilet, and it seems odd that it’s so obviously labelled for the attention of the builder. Overall, a poor solution for a problem we shouldn’t really have!

      Thanks for taking the time to comment on this post and for following this blog.

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